Centralised and reliable support solutions
When large companies work with multiple markets, systems, and languages, support often becomes a bottleneck. Questions get stuck between teams, responsibilities become unclear, and launches are delayed. Our centralised support solution solves this by building bridges between headquarters, local markets, and retailers.
We have helped companies like Electrolux and Toyota create a clear and effective support structure that ensures no issue is missed and all parties receive the right help at the right time.
Faster answers, better quality
With our solution, you get:
A central support team that handles all incoming cases.
Shorter response times and fewer publishing errors.
Smoother communication between central and local teams.
Training for editors and content managers.
A clear process for case management and prioritisation.
This leads to faster campaign launches, fewer misunderstandings, and a more uniform global digital presence.
“Our Content Managers do their best work when they get to work side by side with the client, rather than simply fulfil commissions."
As a digital agency we can help you achieve your goals
With individual expert consultants or a competent team, we can help you reach excellent results. We offer innovative solutions for large and small projects.
This is how we work together with our clients
As a digital agency, we have extensive experience in setting strategies, creating, optimising, and following up on digital solutions. Would you like to know how a digital investment and our full-service offerings can benefit your business?
Get in touch
If you have any questions about us, digital growth, or want to discuss the digital challenges you're currently facing, please contact Jenny Mossinger, Head of Sales.
